Last updated: May 2026
By accessing and using the Quantrex My CEO platform ("Service"), operated by Quantrex LLC, a Delaware limited liability company, you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
Quantrex My CEO is a SaaS platform that provides AI-powered virtual assistants for WhatsApp-based business automation, including lead management, customer service, and operational tools.
You must provide accurate information during registration. You are responsible for maintaining the security of your account credentials. You must not share your account with third parties.
You agree not to:
The Service operates on a credit-based model with no monthly subscription or automatic renewal. Credits never expire. Usage beyond available credits will result in service suspension until credits are replenished. Payments are processed securely via Stripe. Refunds are handled on a case-by-case basis.
The Quantrex My CEO platform, including all source code, algorithms, user interface designs, visual elements, documentation, and branding, is protected under United States copyright law (17 U.S.C. § 101 et seq.) and applicable international copyright treaties to which the United States is a party.
Ownership. All intellectual property rights in and to the Service are owned exclusively by Quantrex LLC. No title or ownership of any intellectual property is transferred to you through use of the Service.
Limited License. Subject to your compliance with these Terms, Quantrex LLC grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for your internal business purposes during the term of your account.
Restrictions. You may not: (i) copy, reproduce, distribute, or create derivative works of the Service or any portion thereof; (ii) reverse-engineer, decompile, disassemble, or attempt to derive the source code of the Service; (iii) remove or alter any copyright, trademark, or other proprietary notices embedded in the Service; (iv) use automated tools to scrape, index, or extract data from the Service beyond what is expressly permitted.
DMCA Notice and Takedown. Quantrex LLC respects intellectual property rights and complies with the Digital Millennium Copyright Act (17 U.S.C. § 512). If you believe content available through the Service infringes your copyright, please submit a written notice to quantrexnowllc@quantrexnow.io containing: (a) identification of the copyrighted work claimed to be infringed; (b) identification of the infringing material and its URL; (c) your contact information; (d) a statement of good faith belief that the use is not authorized by the copyright owner; and (e) a statement, under penalty of perjury, that the information is accurate and that you are the copyright owner or authorized to act on their behalf.
User Content. Content you create through the Service (business data, conversation flows, configurations, prompts) remains your intellectual property. You grant Quantrex LLC a limited, worldwide license to process this content solely as necessary to provide and maintain the Service.
Trademarks. "Quantrex," "MyCEO," and associated logos are trademarks of Quantrex LLC. Nothing in these Terms grants you any right to use these marks without prior written permission.
The collection and processing of personal data through the Service is governed by our Privacy Policy, which is incorporated into these Terms by reference. This section summarizes key data protection commitments.
Applicable Law. We process personal data in compliance with the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), applicable U.S. federal privacy regulations, and, for Brazilian users, the Lei Geral de Proteção de Dados (LGPD, Lei 13.709/2018).
Security Measures. Quantrex LLC implements appropriate technical and organizational measures to protect personal data, including AES-256-GCM encryption at rest, TLS 1.2+ for data in transit, tenant isolation, role-based access controls (RBAC), audit logging, and encrypted backups.
Data Processing Agreement. For customers who process personal data of individuals subject to LGPD or other applicable data protection laws, a Data Processing Agreement (DPA) is available upon written request at quantrexnowllc@quantrexnow.io. The DPA governs the terms under which Quantrex LLC acts as a data processor or operator on your behalf.
Sub-processors. We engage the following categories of sub-processors to deliver the Service: AI model providers (Anthropic, OpenAI) for message and content processing; Stripe Inc. for payment processing; Meta Platforms (WhatsApp) for message delivery; and infrastructure providers for hosting and storage. A current list of sub-processors is available upon written request.
Breach Notification. In the event of a personal data breach that is reasonably likely to result in risk to your rights, Quantrex LLC will notify affected account holders without undue delay, and no later than 72 hours after becoming aware of the breach, to the extent required by applicable law. Notification will be made to the email address associated with your account.
Data Residency. Personal data is processed and stored in the United States. Cross-border transfers for Brazilian users are conducted in accordance with LGPD Art. 33, including appropriate safeguards.
The Service is provided "as is" and "as available" without warranties of any kind, express or implied. Quantrex LLC is not liable for damages arising from service interruptions, data loss, WhatsApp API changes, or AI-generated content. To the maximum extent permitted by applicable law, our total cumulative liability for any claims arising under these Terms is limited to the amount you paid for the Service in the 12 months preceding the claim.
Either party may terminate this agreement at any time. Upon termination, your account will be deactivated and you may request a data export within 30 days. After 30 days, personal data will be permanently and irreversibly deleted.
We may update these Terms from time to time. Material changes will be communicated via email or an in-platform notice at least 30 days before taking effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.
These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict-of-law principles. Any dispute arising from these Terms shall be resolved by binding arbitration in the State of Delaware, except where prohibited by applicable law. For Brazilian users, LGPD-related disputes may additionally be submitted to the Autoridade Nacional de Proteção de Dados (ANPD).
Legal inquiries: quantrexnowllc@quantrexnow.io
Data Protection Officer: quantrexnowllc@quantrexnow.io
Quantrex LLC — Delaware, United States